Telpar offers technical support for all the printing products it sells. Many times customers are looking for helpful hints and common technical information. Our technical bulletin area is the ideal place to check for these resources. Also look at our Technical FAQs for more in-depth technical how to’s.

If you need additional technical support, please call our support team at 1-800-872-4886 or 603-750-7237 press 3 for technical support.

To optimize your printer performance, we also offer depot and warranty repairs.

Printer Information

Common Problems Checklist (PDF 50 KB)

How to Solve Paper Jams (PDF 105 KB)

Glossary of Terms (PDF 114 KB)

A Primer on Selecting Printers for Embedded Applications (PDF 72 KB)

Paper Information

Paper FAQs (PDF 136 KB)

Thermal Paper Construction Overview (PDF 338 KB)