MTP-1500 Modular Thermal Printer

User Manual

TELPAR

A Platinum Equity COMPANY

187 Crosby Road

Dover, New Hampshire 03820

Toll Free: 800-872-4886 (from the U.S.A. and Canada only)

603-750-7237 

Fax: 603-742-9938

Website: www.telpar.com

E-mail: info@telpar.com

Part No.  090103-0010 (Rev. B - 05/03)

Warranty

Telpar — Printer Limited Warranty

For one (1) year after shipment of the printer product to Buyer, Telpar warrants the product against defects in materials and workmanship provided the product has been operated and maintained in accordance with manufacturer’s operating and maintenance specifications. This warranty  specifically excludes ribbons, paper and other consumable items.

THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED.  TELPAR MAKES NO OTHER WARRANTY AND BUYER SPECIFICALLY WAIVES ANY OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THOSE DESCRIBED HEREIN.

Telpar’s liability hereunder is limited to the repair or replacement of defective parts. This liability does not extend to normal wear and tear. Telpar will, solely at its option, remedy all valid warranty  claims either by:

(a)        Repairing or replacing the defective unit at Telpar’s factory; or

(b)        Repairing or replacing the defective subassembly at Telpar’s factory.

If so directed by Telpar, Buyer shall return the defective unit or subassembly, transportation prepaid by Buyer, to Telpar’s factory. After repair or replacement has been accomplished, Telpar will return the unit or subassembly, transportation prepaid by Telpar, to Buyer.

As a precondition to any warranty  service, prior to return of any units or subassemblies to Telpar by Buyer, Buyer must contact Telpar’s Order Administration Services and receive authorization in the form of a Return Material Authorization (RMA) number. Telpar reserves the right to refuse any goods it has not previously authorized for return, or any goods shipped without transportation prepaid.

No warranty  shall apply to any damage resulting from or caused by Buyer, if Buyer shall make any changes, modifications, additions or deletions of hardware, software or firmware in the Printer products sold hereunder without Telpar’s advance written consent.

Upon receiving an RMA from Telpar, warranty service may be obtained by returning the merchandise, freight prepaid, with a copy of your invoice to:

Telpar
187 Crosby Road
Dover, New Hampshire 03820   U.S.A.

ATTN.: Warranty Service Department.

Telephone:      800-872-4886 or 603-750-7237

Fax:                 603-742-9938

Email:              info@telpar.com

Upon inspection, Telpar will make necessary repairs or replacement and return the merchandise, shipping prepaid.

Table of Contents

1     General................................................................................................................................... 9

1.1     Definitions........................................................................................................................ 9

1.1.1     Standard Mode versus Page Mode............................................................................. 9

1.1.2     Hex Dump Mode.......................................................................................................... 9

1.1.3     Explanation of Terms used throughout this manual................................................. 11

1.2     Applications.................................................................................................................... 11

1.3     Standard Features......................................................................................................... 12

1.4     Options for the MTP-1500 Series................................................................................ 13

1.5     Specifications................................................................................................................. 13

1.6     Power Supply Requirements....................................................................................... 13

1.6.1     Voltage:  24 VDC ±10%............................................................................................. 13

1.6.2     No requirement for external 5 VDC power supply..................................................... 13

1.6.3     3-Pin Hosiden Connector on Printer for Power Supply Connection......................... 13

1.7     Telpar Roll Paper for MTP-1500 Series...................................................................... 14

2     Operator Instructions....................................................................................................... 15

2.1     Unpacking and Inspection............................................................................................ 15

2.2     Paper Loading................................................................................................................ 15

2.2.1     Side-Loading Roll...................................................................................................... 15

2.2.2     Black Mark Sensors Load......................................................................................... 15

2.3     Paper Jam....................................................................................................................... 17

2.3.1     Head Open Lever...................................................................................................... 17

3     Installation........................................................................................................................... 19

3.1     Self Test Mode............................................................................................................... 19

4     Interface Specifications................................................................................................... 21

4.1     General........................................................................................................................... 21

4.1.1     Setting of DIP Switches and MEMORY Switches..................................................... 21

4.1.2     LEDs and Error Indication......................................................................................... 23

4.2     Control Codes and Control Sequences List.............................................................. 24

4.3     Control Codes and Control Sequences Definition................................................... 27

4.3.1     General Usage Print Commands.............................................................................. 27

4.3.2     Status Commands.................................................................................................... 31

4.3.3     Bar Code Commands............................................................................................... 31

4.3.4     Counter Commands.................................................................................................. 32

4.3.5     Top of Form Commands........................................................................................... 34

4.3.6     Page Mode Commands............................................................................................ 34

4.3.7     NV Memory and Down Load Bit Images Commands............................................... 36

4.3.8     Seldom Used Commands......................................................................................... 38

4.4     Descriptions of Commands.......................................................................................... 41

4.4.1     Set Print Mode........................................................................................................... 41

4.4.2     Set Bit Image Mode................................................................................................... 41

4.4.3     Set Raster Bit Image Mode....................................................................................... 43

4.4.4     Status Commands.................................................................................................... 44

4.4.5     Enable/Disable Auto Status Back (ASB) mode........................................................ 45

4.4.6     Status Bytes Transmitted.......................................................................................... 45

4.4.7     Bar Code Command................................................................................................. 46

4.4.8     GS k +m +n +d1~dn [1D 6B +m +n (DATA)]............................................................ 47

4.5     Serial (RS232C) Interface............................................................................................. 49

4.5.1     Serial (RS232C) Interface Specification................................................................... 49

4.5.2     Serial I/O Connector.................................................................................................. 49

4.5.3     Flow Control.............................................................................................................. 50

4.6     Centronics Parallel (IEEE-1284) Interface.................................................................. 51

4.6.1     Parallel I/O Connector............................................................................................... 51

5     Specifications..................................................................................................................... 53

5.1     Features.......................................................................................................................... 53

5.2     General Specifications +++ redo................................................................................ 54

5.3     Character Sets............................................................................................................... 55

5.3.1     Overview.................................................................................................................... 55

5.3.2     PC437 U.S.A., Standard Europe Character Set....................................................... 56

5.3.3     Katakana Character Set............................................................................................ 57

5.3.4     PC850 (Multilingual) Character Set........................................................................... 58

5.3.5     PC860 (Portuguese) Character Set.......................................................................... 59

5.3.6     PC863 Canadian French Character Set................................................................... 60

5.3.7     PC865 Nordic Character Set.................................................................................... 61

5.3.8     WPC 1252 Character Set......................................................................................... 62

5.3.9     PC866 Cyrillic #2 Character Set............................................................................... 63

5.3.10   PC852 Latin 2 Character Set.................................................................................... 64

5.3.11   PC858 Euro Character Set....................................................................................... 65

5.3.12   Space Page Character Set....................................................................................... 66

5.3.13   Overseas Character Set........................................................................................... 67

5.3.14   International Character Set........................................................................................ 68

5.4     Dimensional Drawings of MTP-1530 (80 mm) Version.............................................. 69

5.4.1     Dimensional Drawing of MTP-1530 (80 mm) Version.............................................. 69

5.4.2     Dimensional Drawings of MTP-1532 (82.5 mm) Version......................................... 70

List of Figures

Figure 1 Print Sample.................................................................................................................... 10

Figure 2  Hex Dump of Print Sample............................................................................................ 10

Figure 3  3-Pin Hosiden Power Supply Connector....................................................................... 13

Figure 4  Black Mark Specifications.............................................................................................. 16

Figure 5 - MTP-1500 with Cutter Mechanism closed.................................................................... 17

Figure 6 - MTP-1500 with Cutter Mechanism open...................................................................... 18

Figure 7  MTP-1500 Self Test Printout.......................................................................................... 20

Figure 8  Counter Commands...................................................................................................... 33

Figure 9  Print Mode Settings........................................................................................................ 41

Figure 10  Status Commands....................................................................................................... 44

Figure 11  Fourth Status Byte Transmitted................................................................................... 46

Figure 12 - Serial I/O Connector +++ redo as DE9P.................................................................... 49

Figure 13 - Parallel I/O Connector +++ Change dwg to  CENT............................................ 51

Figure 14  Overview of Character Sets......................................................................................... 55

Figure 15 PC437 U.S.A., Standard Europe Character Set........................................................... 56

Figure 16 Katakana Character Set (80-FF hex)............................................................................ 57

Figure 17 PC850 Multilingual Character Set................................................................................. 58

Figure 18  PC860 Portuguese Character Set............................................................................... 59

Figure 19 PC863 Canadian French Character Set....................................................................... 60

Figure 20 PC865 Nordic Character Set........................................................................................ 61

Figure 21 WPC 1252 Character Set............................................................................................. 62

Figure 22 PC866 Cyrillic#2 Character Set.................................................................................... 63

Figure 23 PC852 Latin 2 Character Set........................................................................................ 64

Figure 24  PC858 Euro Character Set.......................................................................................... 65

Figure 25  Space Page Character Set.......................................................................................... 66

List of Tables

Table 1  Current Requirements..................................................................................................... 13

Table 2 - DIP Switch 1 (DSW1) Settings...................................................................................... 21

Table 3 - DIP Switch 2 (DSW2) Settings +++ rearrange in order................................................ 22

Table 4 Control Codes and Control Sequences........................................................................... 26

Table 5 List of Control Codes and Control Sequences Locations................................................ 27

Table 6  General Usage Print Commands.................................................................................... 30

Table 7  Response to Status Commands.................................................................................... 31

Table 8   Status Commands......................................................................................................... 31

Table 9 - Bar Code Commands.................................................................................................... 32

Table 10 Top of Form Commands................................................................................................ 34

Table 11 – Page Mode Commands.............................................................................................. 36

Table 12 – NV Memory Commands.............................................................................................. 37

Table 13 - Seldom Used Commands........................................................................................... 40

Table 14 Set Bit Image Mode........................................................................................................ 41

Table 15 Set Raster Bit Image Mode............................................................................................ 43

Table 16 First Status Byte Transmitted........................................................................................ 45

Table 17 Second Status Byte Transmitted................................................................................... 45

Table 18 Third Status Byte Transmitted....................................................................................... 46

Table 19 Bar Code Commands.................................................................................................... 46

Table 20 Bar Code Command Values.......................................................................................... 47

Table 21 -  Serial (RS232C) Interface Specification..................................................................... 49

Table 22 - Serial (RS232C) Interface Pin Assignments............................................................... 50

Table 23 - Parallel Interface Pin Assignments.............................................................................. 52

Table 24 - General Specifications................................................................................................. 54

Table 25 - Default Character Set.................................................................................................. 66

Table 26 - Overseas Character Set.............................................................................................. 67

Table 27 - International Character Set.......................................................................................... 68

1         General

The MTP-1500 series of modular thermal printers is designed specifically for the high performance, size and durability requirements of cut and drop applications.  The compact size and high performance characteristics, coupled with its rugged design also make it ideal for the kiosk environment.

Four models make up the MTP-1500 Series:

·         MTP-1530-SF - 80 mm (3.15 in) paper width , Full Cut . (Part # 901033-0006)

·         MTP-1530 -SP - 80 mm (3.15 in) paper width , Partial Cut. (Part # 901034-0006)

·         MTP-1532 -SF – 82.5 mm (3.25 in) paper width , Full Cut. (Part # 901033-0010)

·         MTP-1532 -SP – 82.5 mm (3.25 in) paper width , Partial Cut. (Part # 901034-0010)

1.1      Definitions

1.1.1        Standard Mode versus Page Mode

Standard mode means printing data as it is received like most serial mode printers. If data is not received fast enough to keep the printer busy, the printer will print data it has received and then stop and wait for more data to be received so it can print a little more. This is the most commonly used mode of operation but anytime the printer has to stop and then restart, there is a possibility of reduced print quality.

·         Page mode means that all the data to be printed on a page is received before printing begins so once the printing process starts, an entire page is printed at full speed.

·         Most commands and parameters are the same for both standard mode and page mode but the ESC SP, ESC 2, and ESC 3 are set independently in standard mode and page mode, See section 4.2   Control Codes and Control Sequences List .

·         Some commands apply only to page mode and some commands are ignored in page mode.

·         Ladder bar codes can be printed only in page mode.

1.1.2        Hex Dump Mode

This function is sometimes useful for diagnosis of application programs when the printer does not perform as expected. In hex dump mode, the printer prints the hexadecimal code for each character received rather than processing the data as printable text and as control commands. The exception is that DLE EOT (real time STATUS request) and DLE ENQ (Real time request to printer) are executed as received even in hex dump mode. The hexadecimal notation is printed at 10 characters per line on the left side of the page and the printable characters (when possible) are printed on the right side of the page. Control codes print as periods on the right side section of the printout to help locate specific areas of the message to see what codes were actually received by the printer. After all data has been sent to the printer, pressing the paper feed button will flush the buffer and print the last line of data received.

Hex dump mode is initiated in any of three ways:

1)      Open the platen, hold the paper feed button down, turn on power, then close the platen and release the paper feed button.

2)      Set DIP switch DPSW2 position 5 ON and then turn on power.

3)      Send the appropriate GS ( A command. On entering hex dump mode, the printer prints a 4 line header “Hexadecimal Dump”, a blank line, “To terminate hexadecimal dump”, “press FEED three times.”

Hex dump mode is terminated by

1)      pressing the paper feed button three times in quick succession or

2)      by turning DIP switch DPSW2 position 5 OFF and turning power back on.

Print Sample

Figure 1 Print Sample

Figure 2   Hex Dump of Print Sample

1.1.3        Explanation of Terms used throughout this manual

Receive buffer – Receives data from the host and stores the data temporarily until it can be processed to the print buffer or processed as otherwise required.

Print buffer – Stores the image data to be printed.

Start of line – There is no print data in the print buffer and the print position is not specified by ESC $ or ESC \. Many commands are effective only at the start of line.

Printable area – In standard mode the length in the horizontal direction is: 80 mm (640 dots per line/8 dots per mm) for the 82.5 mm paper width version, 72 mm (576 dots per line/8 dots per mm) for the 80 mm paper width version. In page mode the length in the horizontal direction is: 80 mm (640 dots per line/8 dots per mm) for the 82.5 mm paper width version, 72 mm (576 dots per line/8 dots per mm) for the 80 mm paper width version. In page mode the length in the vertical direction is: 83 mm (664 dots per line/8 dots per mm) for the 82.5 mm paper width version, 92 mm (738 dots per line/8 dots per mm) for the 80 mm paper width version.

Printing area – Printing range set by command. The printing area must be less than or equal to the printable area.

MBS – Most Significant Bit of a byte of data.

LBS – Least Significant Bit of a byte of data.

OFF LINE – There is no switch for setting the printer On Line or Off Line. The printer automatically goes Off Line

a.      From power on (or reset through the I/O connector) until the printer is ready to receive data.

b.      During self test.

c.      While feeding paper with the paper feed button.

d.      When out of paper.

e.      When the print platen is open.

f.        During a macro execution and in standby status.

g.      When an error occurs.

1.2      Applications

·         Parking ticket dispensing

·         Automated Teller Machines (ATMs)

·         Gaming receipts

·         Interactive media kiosks

1.3      Standard Features

·         Direct thermal printing

·         Interfaces: Serial (RS232) and parallel (IEEE1284) .

·         Paper widths  - specified at time of order:

·         Model MTP-1530 : 80 mm (3.15 in)

·         Model MTP-1532 : 82.5. mm (3.25 in)

·         Full or Partial Cut – specified at time of order.

·         All metal construction

·         Adjustable paper low sensor

·         Paper auto load function

·         ESC/POS ^Ò [1] The commands conform to ESC/POS, which is a standard in the distribution industry.

·         Print speed of up to 150 mm/sec (5.9 in/sec); 1200 dot lines/second)

·         DIP switches accessible without removing cover.

·         Paper capacity : 152 mm (6 in) diameter roll with 50 mm diameter core

·         Overall size including 152 mm (6 inch) diameter roll of paper : 

       185.67 mm x 149.45 mm x 243.17 mm(7.31 in H x 5.88 in W x 9.57 in D)

·         Inverted print mode

·         Character code tables: PC437 (USA, default), Katakana, PC850 (Multilingual), PC860 (Portuguese), PC863 (Canadian-French), PC865 (Nordic), WPC1252, PC866 (Cyrillic2), PC852 (Latin2), PC858 (Euro), Space page.

·         International character set : Control Boards, have the following: U.S.A., France, Germany, England, Denmark (2 choices), Sweden, Italy, Spain (2 choices), Japan , Norway, Latin America, Korea.

·         Barcode embedded symbologies: UPC-A , UPC-E, JAN(EAN) 13, JAN(EAN)8 , 3 of 9 , ITF , CODABAR, Code93, and Code128 . Ladder Bar codes can be printed when using Page Mode.

·         Bit image mode

·         Reverse video mode

·         Underline printing

·         Continuous roll paper

·         Page Mode

·         Two character font sizes. Each can be printed from 1 to 8 times normal width and/or 1 to 8 times normal height.

·         “Smoothing” command (see GS b) – applies only in Page mode.

1.4      Options for the MTP-1500 Series

·         Microsoft^® Windows^® driver. [2]

·         Black Mark sensing.

1.5      Specifications

·         Resolution :  8 dots/mm (203 dots/in).

·         Paper thickness : 0.056 mm to 0.15 mm maximum (0.0022 in to 0.0059 in).

·         Operating temperature : 0^o C to 55^o C (32^o F to 131^o F).

·         Storage temperature :  -25^o C to 70^o C (-13^o F to 158^o F).

·         Operating humidity : 10-85% RH (non-condensing).

·         Peak current for head drive is 14A at 150 mm/second.

·         Weight :  Standard configuration without paper +++ kg (+++ lbs.).

·         Expected life of mechanism: 15 million lines.

·         Expected life of cutter: 1 million cuts.

1.6      Power Supply Requirements

1.6.1        Voltage :  24 VDC ±10% 

Current Requirements
High Speed Mode	14 Amps peak	9 Amps average
Divided Energy Mode	11.5 Amps peak	7 Amps average
Stand-by	0.1 Amps

Table 1   Current Requirements      

1.6.2        No requirement for external 5 VDC power supply

The 5 VDC for logic is supplied from the 24 VDC, by a regulator internal to the printer.

1.6.3        3-Pin Hosiden Connector  on Printer for Power Supply Connection

Figure 3   3-Pin Hosiden Power Supply Connector

1.7      Telpar Roll Paper for MTP-1500 Series

Thermal sensitive coating  is on the “inside” of the roll.

·         For MTP-1530 ;152 mm (6 in) outside diameter, 80 mm (3.15 in) wide, length 180 m (590 ft)  P/N 251103-8006.

·         For MTP-1532 :152 mm (6 in) outside diameter, 82.5 mm (3.25 in) wide, length 180 m (590 ft)  -  P/N 251103-8206.

Specific to Thermal Printers: Telpar, Inc. does not warranty  damages to the thermal print head as a result of printing with thermal paper not specified or approved by Telpar, Inc.

2          Operator Instructions

2.1      Unpacking and Inspection

Carefully unpack and inspect your MTP-1500 for any damage that may have occurred in transit. Should any damage have occurred, notify Telpar, Inc., save the shipping carton and packing materials , and file a damage claim with the carrier. Specify the nature and the extent of the damage. Before installing or operating the printer, check the following:

·         Printer mechanism  and paper path  are clear of all packing materials or other foreign matter.

·         Paper is installed. DO NOT OPERATE the printer without paper. Refer to Section 2.2 - Paper Loading page 15 for paper loading instructions.

2.2      Paper Loading

2.2.1        Side-Loading Roll

The MTP-1500 series printer is configured as a side-loading printer . Slide roll of paper over spindle with paper fed under the bottom toward paper slot (front of unit).

To load paper , turn on the power and feed the straight edge of the paper into the paper guide. AUTOLOAD will automatic load paper once it is fed into the paper guide. Once paper has been initially loaded, the paper feed button may be used. Ensure that the paper is installed correctly and feeding properly with the thermal side facing up.

2.2.2        Black Mark Sensors Load

The MTP-1500 series printer may be used with the optional Black Mark Sensor. This requires the use of a pre-printed Top of Form (TOF) Mark or Black Mark on the form.  Dip switch SW1 position 1 must be set to the ON position to enable black mark operation.

If DIP switch DSW1 position 1 is turned on to enable the Black Mark sensor when the printer is loaded with plain paper, at Power On the printer will feed about 17.5 inches of paper looking for a Black Mark and then go to an error mode since it did not find a Black Mark.

To load paper , turn on the power and feed the straight edge of the paper into the paper guide. Ensure that the paper is installed correctly and feeding properly with the thermal side facing up.

If using perforated paper, the perforation should be fed at least 1.27 mm (0.05 in) past the cut line to avoid a jam at the cutter. The black mark may extend across the full width of the paper. (TBD)

See Figure 4  Black Mark Specifications

See section 4.3.5 Top of Form Commands

Figure 4   Black Mark Specifications

See section 4.3.5 - Top of Form Commands for additional information.

2.3      Paper Jam

In the event of a paper jam condition do not force paper into the unit, or try to pry the paper out of the unit, this may damage the thermal print mechanism . Caution should be exercised when working next to the cutter mechanism , the blades are sharp and may cause serious injury.

To release paper:

·         Turn off power to the printer.

·         Push the Head Open lever to the down position.

·         (See Figure 6 - MTP-1500  with Cutter Mechanism open ) Paper can be removed at this time. Once paper is cleared from the mechanism, return the Head Open lever to the up position.

2.3.1        Head Open Lever

The Head Open lever  is located at the left front of the printer mechanism.  The up position is ready to print. The down position lifts the print head off of the platen roller for manually inserting paper or for clearing a paper jam. The down (head open) position signals the microprocessor that the head is open so that no printing will occur.